Designed to be straight forward and easy to use!

The level of care needs that your loved one requires, whether you would prefer their care to be fully managed Smile Care or yourself, will determine which service is the right for you.

Introductory care

Our introductory service, HomeCareLink, helps you find the best Carer and gives you full control, affordability and flexibility

  • Free phone consultation to discuss care needs.

  • Daily support and advice from our Care Staff.

  • Search for and view approved Carers online.

  • We help you find, shortlist and choose your Carers.

  • Create and manage your Care Plan

  • Review your Bookings.

  • Stay informed with your Care Journal


£700 per week for live in care

HomeCare Link

Our Introductory HomeCare Link model of care has provided hours of care to UK families since 2017..

Smile Care Agency introduced this model to give families choice, transparency and control over their care and to help build a relationship with the Carer directly – so an emphasis on continuity is paramount. The CQC does not regulate introductory models of care, but you can rest assured that we apply the same strict standards of carer selection and vetting.

What are the benefits of HomeCare Link?

You can choose your Carer and have complete control over which Carer provides the care. We provide and support you all the way enabling you to manage this relationship. You can be assured that the carer has been thoroughly vetted, is well paid and is motivated to provide the best care to you or your loved one. Copy of DBS and training certificates can be provided to you on request.

Is HomeCare Link right for me?

This model works best when one carer can manage your loved one’s care needs.

What if my carer goes on holiday or is sick?

We will endeavour to find a replacement carer within 24 hours.